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Terms & Privacy

Please read our terms of use and privacy policy carefully before using our website or placing an order.

Terms of Service

1. Acceptance of Terms

Accessing our website or by using our services signifies your agreement to be bound by these Terms of Service. If you do not agree, please do not use our website or services.

2. Content & Accuracy

We aim to provide accurate product descriptions, images, and pricing at all times. However, we reserve the right to correct errors or omissions without prior notice. Prices are listed in Singapore Dollars (SGD) and are subject to change without notice.

3. Account Requirements

Users must provide truthful, accurate, and complete information when creating an account or placing an order. We acknowledge that minor product imperfections may exist and reserve the right to refuse or cancel orders at our discretion.

4. Orders and Payment

By placing an order, you confirm that all information provided is accurate and complete. Full payment is required before production or delivery is confirmed. We accept PayNow, GrabPay, and major credit/debit cards.

5. Cancellations

Orders may be cancelled within 3 working days of placement, subject to a 15% non-refundable cancellation fee. After 3 working days, all orders are considered final and cannot be cancelled.

6. Delivery & Assembly

Free delivery applies to standard residential addresses on the Singapore mainland only. Sentosa, Jurong Island, and other offshore islands are excluded — please contact us for arrangements. Ready-assembled delivery requires proper lift access with kerbs or steps not exceeding 15 cm in height. If your location has curbs or steps higher than 15 cm, a special delivery fee of $68 applies. If staircase carry is also required, an additional fee of $120 for the 1st floor and $38 per subsequent floor applies. Our team will discuss and confirm all fees with you before your delivery date.

7. Returns

All sales are final. We do not accept returns or exchanges once the item has been delivered. Please refer to our Returns Policy for full details on product conditions and warranty claims.

8. Warranty

12-month after-sales and warranty services cover only product quality defects and do not cover any damage resulting from inappropriate usage, mishandling, or external causes.

9. Intellectual Property

All content on this website — including images, text, logos, and designs — is the property of Happily. Whether in part or whole, or modified, no work can be reproduced without first obtaining our written consent.

10. User Contributions

By submitting content to us (including reviews, photos, or messages), you grant Happily a royalty-free, perpetual licence to use, reproduce, and display that content for any purpose, including marketing and promotion.

11. Disclaimer of Warranties

Our services are provided on an "AS-IS" basis. All warranties, express or implied, are disclaimed to the fullest extent permitted by law. We exclude liability for any damages, losses, or injuries arising from the use of our products or services, or from any inability to use them.

12. Modifications to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Continued use of our website or services following any changes constitutes your acceptance of the revised terms.

13. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Singapore, without regard to its conflict-of-law provisions.

Privacy Policy

1. Introduction

We welcome you to www.HappilyDisplay.com. We prioritise your privacy and are dedicated to protecting it through our adherence to this policy. This policy describes the types of information we may collect from you and how we use, protect, and disclose that information.

2. Information We Collect

When you place an order or contact us, we collect personal information such as your name, email address, phone number, and delivery address. We also collect comment-related information for spam detection purposes, including IP addresses and browser details. Additionally, device information is automatically collected during your visit, encompassing browser type, IP address, time zone, and interaction patterns through various tracking technologies.

3. How We Use Your Information

Your information is used to process orders, handle payment processing, coordinate delivery and assembly, fulfil communications, and improve our services. We do not sell or rent your personal information to third parties for marketing purposes.

4. Cookies and Similar Technologies

Our website uses cookies for three purposes: maintaining functionality, conducting analytics, and delivering personalised content. You can manage your cookie settings through your browser, though disabling cookies may affect certain features of our website.

5. Embedded Content from Other Websites

Pages on our website may include embedded content from third parties (e.g. Instagram feeds, videos). Embedded content from other websites behaves in the exact same way as if you visited those websites directly. These third parties may independently collect data and monitor your interactions, particularly if you are logged into their platforms.

6. Analytics and Data Sharing

We use third-party analytics services to monitor site usage and improve your experience. Certain activities, such as password resets, may involve sharing your IP address with service providers. Comments may also be screened for spam using automated tools.

7. Behavioural Advertising

We may use your personal information to deliver targeted advertisements relevant to your interests. You may opt out of behavioural advertising at any time by contacting us or adjusting your browser and device settings.

8. WhatsApp Communications

By providing your phone number, you consent to receiving order updates and delivery scheduling messages from us via WhatsApp. You may opt out at any time by informing us directly.

9. Data Retention and Your Rights

We retain your personal data for as long as operationally necessary or as required by law. You have the right to access, update, or delete your personal data upon request. To exercise these rights, please contact us via WhatsApp or email.

10. Data Security

We take reasonable steps to protect your personal information from unauthorised access, disclosure, or misuse. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of our website constitutes acceptance of any revised policy.

12. Contact Us

If you have any questions about these terms or our privacy practices, please reach out to us at hello@happilydisplay.com, via WhatsApp at +65 8807 6163, or through our Contact page.

Last updated: March 2024

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